Boiler Merchants is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://boilermerchants.co.uk

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

 

  1. Information We Collect

We may collect personal and non-personal information about you in the following ways:

  • Personal Information:
    • Name, email address, phone number, billing address, and shipping address when you place an order.
    • Payment information (processed securely by third-party payment processors).
  • Non-Personal Information:
    • IP address, browser type, operating system, and usage details through cookies and similar technologies.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing transactions and fulfilling orders.
  • Improving the functionality and user experience of our Website.
  • Communicating with you regarding your orders or inquiries.
  • Sending marketing and promotional materials (with your consent).
  • Complying with legal obligations and protecting our rights.
  1. Sharing Your Information

We do not sell your personal information. However, we may share your information with third parties in the following circumstances:

  • Service Providers: To help us operate our business (e.g., payment processors, delivery services, or IT support).
  • Legal Compliance: If required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, sale, or transfer of assets.
  1. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience. Cookies are small text files placed on your device to collect information about your interactions with the Website. You can manage or disable cookies through your browser settings.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

  1. Your Rights

Under applicable data protection laws, you have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent to processing your information.
  • Object to certain types of data processing.
  • Lodge a complaint with a data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us at [Insert Contact Email].

  1. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

  1. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Effective Date" at the top of this page indicates when the policy was last revised.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us